Make Sure Your HOA is Ready for the Fall

leaves falling next to house in fallFall is a time of transition. Not only are kids going back to school, but it’s time to get homes and communities ready for the winter. If you are on the board of an HOA, it’s time to make sure that your community and your residents are making this transition as smoothly as possible. Here are some things to think about or be sure to deal with.

End of Year Meetings

Sure, the end of the year is still months away, but those meetings will come up fast. Start finalizing the year’s finances and other aspects of your HOA that run on a yearly schedule now, and you won’t have to do it all during the busy holiday season. Make sure you get all of the necessary meetings on the books, too, so you won’t have to try to get everyone together last minute.

Autumn is also a great time to start looking forward. Schedule your annual meeting and let all of the relevant people know when it is. If you’re really on top of things, you can start getting the meeting’s agenda ready, too.

Pool and Park Closures

If you have a community pool and parks that the HOA maintains, their schedule probably changes in the autumn. Make sure that your residents are aware of this, so they can plan accordingly.

Fall is also a great time to get some maintenance done. Make sure your pool is winterized, so it will be protected and ready for action again next summer. You can have the whole pool and park system inspected, so you can make sure to get needed repairs done, replace anything that is broken down, and update when necessary.

If you keep your pool and parks open but change the hours of operation in the fall and winter, make sure your residents know this well ahead of time. You can use those extra hours when the pool and parks are closed for the winterization and maintenance mentioned above.

Homeowner Education

If you live in a place where winter can be severe, you’ll want to make sure your residents know what to do to keep their home up during the winter. Never assume that people know these things, especially new residents and those who have moved from warmer areas. You can even send out a winterization checklist as a suggestion to your homeowners.

If everyone needs to winterize individually, it can help to give your residents a number they can call to get some help. This can give them access to people who can help them do things like blow out their sprinkler systems, make sure their furnace is ready for winter, and more. While this isn’t the HOA’s responsibility, doing these things will help residents feel like the HOA is on their side.

If you use autumn well, it can set your whole community up for a great next year. Utilize this time of transition to build relationships and trust within your community, so you can thrive all year long.

 

google reviews for hoa company in southwest floridaHave you ever left a Google review? Maybe you had outstanding service at your auto mechanic or a business contacted you after an interaction to request that you leave one. That’s because Google reviews can be powerful forces in helping people make decisions about who they want to work with in various aspects of their lives. Unfortunately, Google reviews aren’t always accurate, especially when it comes to HOA companies.

Unhappy People Leave More Reviews

Only approximately 1.5% of people leave reviews at all. Most of us just don’t bother. We have busy lives to lead and we don’t really want to get bogged down trying to write a review when we can just go use the product and enjoy our lives. Also, writing is hard for a lot of people. It takes the kind of time and focused energy that most of us just don’t have a lot of.

This means that many of those who do leave reviews end up being people who are unhappy with something. They are likely the only ones who have enough energy to focus, sit down, and write out their words. This is true no matter what industry you’re in – people who interpret an interaction or a product negatively are significantly more likely to share that.

What Is a Negative Experience?

When it comes to HOA management, the waters can get even muddier. Some people interpret an experience as “bad” whenever it is negative for them, even if they played a part in their own misery.

Think about a police officer who pulls someone over for dangerous driving. The driver was legitimately endangering others on the road, yet he will probably interpret the experience as negative, especially if he receives a ticket or gets arrested. That doesn’t mean that the officer wasn’t doing his job, though, because the person made his own choices leading up to their interaction.

 HOA management companies often find themselves in similar circumstances. They are the ones who do all of the “dirty work” for the association. They enforce the rules, make people pay fines, request assessments, and more. All of these are things that homeowners supposedly want the company to do, since they bought a home inside the HOA. However, when that applies to them, they can interpret the experience as negative even when the management company is simply doing its job.

Instead of choosing an HOA management company based off its reviews, call up representatives from the company and talk to them. If the negative reviews are bothering you, ask about them. Most of the time, the company will be happy to tell you exactly what led up to that negative review, and you may be surprised to find that the full story is different from what you read online.

Most good HOA companies will probably have some negative reviews, simply because they can make people angry in the course of doing their jobs well. That’s why it’s important to find out the back story behind any negative reviews before you choose your HOA management company.



Locations

Lakewood Ranch:
9031 Town Center Parkway
Bradenton, Florida 34202
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Tel: 941.359.1134
Fax: 941.359.1089
Email: info@amiwra.com

Venice:
899 Woodbridge Dr.
Venice, FL 34293
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Tel: 941.493.0287
Fax: 941.493.4290
Email: venice@amiwra.com

Longboat Key:
595 Bay Isles Road, Suite 200
Longboat Key, Florida 34228
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Tel: 941.383.3200
Fax: 941.383.3210
Email: nfleet@amiwra.com


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